Code of Ethics
Oscotec conducts its business with integrity, fairness, and responsibility to build lasting trust with customers, shareholders, partners, employees, and local communities.
We recognize the importance of corporate social responsibility and, in order to earn the trust of our customers and create greater value for them, we conduct our business activities in accordance with fair and ethical standards and declare that we will not accept any outcome achieved through conduct that deviates from these standards.
We believe that the high ethical standards we uphold are best achieved not merely through written rules and regulations, but through a sound corporate culture built on the voluntary participation of every employee. We are committed to preserving and carrying forward this culture as an enduring tradition.
- We perform our duties honestly and fairly, guided by a strong sense of ethics, integrity, and sound judgment.
- We always place the value and interests of our customers first by providing the highest-quality solutions and services.
- We respect shareholder value by generating sustainable profits through efficient management.
- We conduct business with our partners transparently and fairly and strive for mutual growth based on the principle of mutual benefit.
- We comply with all applicable laws and regulations of the countries and communities in which we operate and contribute to the development of local communities through voluntary social service activities.
- We take pride in being professionals and continuously develop ourselves to become leading experts in our respective fields.
- We maintain our honor and dignity, refrain from all forms of misconduct, and place the interests of the Company first when performing our duties.
Chapter 1. Basic Responsibilities
Article 1. Creation of the Best Products and Services
We pursue world-class excellence by creating the highest-quality products and services through quality-focused management.
1. Quality is our highest value and shall never be compromised or sacrificed.
2. We make every effort to secure the highest level of competitiveness by delivering better quality, greater efficiency, and faster execution.
3. Through continuous innovation and research and development, we create new value and contribute to the advancement of society.
Article 2. Customer Focus
With the belief that “our existence depends on our customers,” we make every effort to achieve customer satisfaction.
1. Customer satisfaction is given the highest priority in all decision-making.
2. We respond to customer needs and expectations by providing products and services that meet their requirements in a timely manner.
3. We proactively identify customer trends and respond ahead of market developments.
Article 3. Leading Improvements in Quality of Life
We respect the dignity and value of every individual and strive to contribute to the improvement of both the spiritual and material quality of life.
1. We respect the individuality and dignity of every person.
2. We do not discriminate on the basis of race, nationality, gender, educational background, religion, place of origin, or any other such characteristic.
3. We make every effort to improve the spiritual and material quality of life of ourselves, our families, and the broader human community.
Chapter 2. Respect for Shareholders
Article 4. Protection of Shareholder Interests
We protect shareholders’ investment returns by generating stable profits through sound and responsible management activities.
1. We secure competitive advantages through continuous cost reduction and productivity improvements to support sustainable investment returns.
2. We respect shareholders’ right to know, legitimate requests, proposals, and formal decisions.
3. We do not engage in securities transactions, including the purchase or sale of shares, by using internal information concerning the Company or other companies obtained in the course of performing our duties.
Article 5. Disclosure of Management Information
We faithfully disclose management information in order to build a relationship of mutual trust with shareholders.
1. We actively disclose corporate information, including management performance and business activities, to shareholders and other stakeholders in accordance with applicable laws and regulations.
2. Management information is disclosed faithfully through appropriate methods and at appropriate times.
Chapter 3. Respect for Customers
Article 6. Respect for Customers
We always respect and appreciate our customers and think and act from the customer’s perspective.
1. We treat all customers fairly and equally.
2. In our sales and business activities, we do not make false, misleading, or potentially misleading representations regarding the quality, performance, or specifications of our products and services.
3. We respond to diverse customer needs by providing optimal solutions.
Article 7. Customer Service
We serve our customers sincerely, courteously, and with a positive attitude.
1. We humbly accept customer complaints and suggestions.
2. We respond to customer requests promptly and accurately.
3. We always honor our commitments to customers.
Article 8. Customer Protection
We protect the safety, interests, and information of our customers.
1. We prioritize product and service quality to prevent customer harm caused by defects.
2. We provide customers with clear and sufficient information regarding any precautions necessary for their safety.
3. We carefully protect customers’ tangible and intellectual property, information, and reputation.
Chapter 4. Coexistence with Society
Article 9. Respect for Customers
As a responsible corporate citizen, we faithfully fulfill the roles and responsibilities expected by society and pursue harmony, cooperation, and mutual development with local communities.
1. Through sustainable business activities, we create employment opportunities and fulfill our social responsibilities as a corporate citizen by faithfully paying applicable taxes.
2. As part of our corporate social responsibility, we actively participate in social contribution activities, including volunteer service, disaster relief, and public awareness initiatives.
3. We build communities and networks with institutions and organizations that contribute to enriching society and continuously develop these relationships.
Article 10. Mutual Trust with Business Partners
We conduct business with our partners fairly and faithfully as equal parties under the principle of mutual prosperity and coexistence.
1. When selecting business partners, we fairly and objectively evaluate all relevant factors in order to select the best management and business partners.
2. We do not use a superior position to exercise any form of unfair coercion or inappropriate influence.
3. We pursue mutual development by providing all reasonably available support necessary to strengthen the competitiveness of our business partners.
Article 11. Compliance with Laws and Fair Competition
In all business and sales activities, we comply with applicable laws and regulations in every country and community in which we operate and respect social values, including local cultures and customs.
1. We faithfully comply with all applicable laws, regulations, standards, and fundamental social rules and respect local cultures and customs.
2. We respect fair market competition and do not pursue profits through improper methods that violate accepted principles of business ethics.
3. We respect our competitors and compete freely and fairly through legitimate methods and capabilities.
Chapter 5. Achieving Professionalism
Article 12. Honor and Dignity
We maintain our honor and dignity by practicing humanity, morality, courtesy, and proper etiquette in our daily lives.
1. We value living and working together with others and preserve our personal honor and dignity through humanity, morality, courtesy, and proper etiquette based on sound and positive character.
2. We do not engage in unethical or illegal conduct that may be subject to public criticism.
3. Recognizing that a sound family life forms the foundation of social life, we avoid extravagance, waste, excessive formality, gambling, and excessive drinking, and we do not engage in violence.
Article 13. Autonomy, Creativity, and a Spirit of Challenge
We respect individual autonomy, creativity, and a spirit of challenge.
1. We understand our duties and responsibilities, make independent judgments and decisions based on fundamental principles, and accept responsibility for the results of our actions.
2. In pursuit of greater value creation, we maintain a challenging and creative attitude, openly express our opinions regardless of organizational hierarchy, and listen respectfully to the views of others.
3. We respect creative ideas and proposals and continuously pursue innovation to lead positive change.
Article 14. Self-Development and Development of Team Members
We continuously develop ourselves in order to adapt to a rapidly changing global business environment and maintain world-class competitiveness.
1. Each individual takes pride in being a professional and continuously develops his or her capabilities to become a leading expert.
2. Managers identify and develop the talents and capabilities of their team members so that they can become leading professionals in their respective fields.
3. Colleagues share technologies and information and work together to solve challenges so that they can grow and develop together.
Chapter 6. Basic Ethics for Employees and Executives
Article 15. Separation of Personal and Business Affairs
We clearly distinguish between personal and business matters and do not use our positions for personal gain.
1. We perform our duties fairly and impartially, without allowing personal emotions or private interests to influence our decisions.
2. When performing our duties, we always place the interests of the Company first.
3. We do not engage in any form of misconduct, including directly or indirectly accepting money, valuables, preferential treatment, conveniences, entertainment, or other benefits from interested parties.
Article 16. Information Protection
Company information obtained in the course of performing our duties is recorded and managed as a knowledge asset and is maintained securely.
1. Customer information and assets may only be brought into or removed from customer premises for legitimate business purposes and in accordance with the customer’s applicable procedures.
2. Information obtained in the course of performing duties must never be disclosed without prior authorization or approval, either during employment or after termination of employment.
3. All information relating to business activities must be accurately and clearly recorded and reported based on facts and managed as part of the Company’s knowledge assets.
Article 17. Personal Interests Related to Job Responsibilities
We do not engage in improper conduct for personal gain while performing our duties.
1. We do not participate as founders of profit-making organizations or companies with which we conduct business, nor do we directly or indirectly acquire ownership interests in such organizations or companies.
2. We do not invest in, or engage in financial transactions with, companies or organizations that have a business relationship or other conflict of interest with the Company.
3. If a family member conducts business with OSCOTEC, the employee must report the matter to the relevant department head and must not participate in related business decisions.
Article 18. Use of Company Assets
Company assets must not be used for personal purposes.
1. We use Company assets carefully as if they were our own and take appropriate precautions to prevent loss, misuse, or theft.
2. We prohibit the copying, installation, use, transmission, or storage of illegal software and do not use personally purchased software for Company business without proper authorization.
3. Company information, materials, equipment, and facilities must not be used for external work or personal purposes.
Article 19. Prohibition of Concurrent Employment and Secondary Employment
We do not engage in dual employment or activities that interfere with the proper performance of our duties.
1. We do not engage in secondary employment, including part-time work, hold multiple jobs, or establish and operate a separate business.
2. We do not provide intellectual property or business knowledge acquired in the course of our duties to other companies, nor do we allow other companies to use our professional licenses or qualifications without authorization.
3. We do not use the Company’s products or services to provide maintenance, support services, or sales activities for separate compensation.
Article 20. Healthy Work Environment
We strive to create a positive and productive workplace based on open communication, mutual trust, and respect among supervisors, colleagues, and team members.
1. We do not engage in sexual harassment or make statements or engage in conduct reflecting social or cultural prejudice, including derogatory conduct toward persons with disabilities.
2. We respect one another, honor our commitments, and refrain from lying, making excuses, undermining colleagues, or engaging in other inappropriate conduct.
3. Employees do not engage in personal financial transactions with one another and do not provide gifts to supervisors.
Article 21. Respect for Intellectual Property Rights
We recognize the importance of intellectual property, including trade secrets, respect the rights of others, and protect and preserve our own intellectual property rights.
1. We make every effort to secure and maintain the Company’s intellectual property rights. Company intellectual property may be provided to third parties only after obtaining prior authorization or approval from the Company.
2. Information concerning competitors or customers must be collected through lawful and legitimate means.
3. We respect the intellectual property rights of third parties and do not intentionally infringe, misuse, or otherwise improperly use such rights in a manner that could harm the Company.
Article 22. Political Activities
Employees do not participate in political activities in their capacity as representatives or employees of the Company.
1. Employees may express their political views in their personal capacity and independently of the Company, but must ensure that their personal opinions are not misunderstood as representing the position of the Company.
2. We do not directly or indirectly provide unlawful contributions or expenses to candidates for elected office, political parties, or political committees.
3. Political activities are not permitted within the workplace, and the Company’s organization, personnel, or assets must not be used for political purposes.
Article 23. Environment and Safety
We pursue environmentally responsible business practices and comply with applicable safety requirements.
1. We promote a sound information culture and make every effort to establish appropriate information protection measures.
2. We pursue environmentally responsible business operations and comply with applicable environmental laws and regulations.
3. We strictly comply with all applicable laws, regulations, and rules relating to safety.
Chapter 7. Obligation to Comply with the Code of Ethics
All executives and employees are required to comply with this Code of Ethics. Executives and managers are responsible for ensuring that employees under their supervision comply with the Code.
1. If a violation of the Code of Ethics occurs, the Company will thoroughly identify the cause of the violation and provide appropriate education and measures to prevent recurrence.
2. All executives and employees must faithfully comply with this Code of Ethics. Any person who violates the Code may be subject to disciplinary action and will be held accountable for the relevant conduct.
3. If an employee is instructed or pressured to engage in conduct that violates the Code of Ethics, or becomes aware of such conduct, the employee must report the matter to the relevant department head or the Human Resources or Audit Department. If there are any questions regarding the application of the Code, employees should consult with their department head in advance.